Frequently Asked Questions

The following are a few questions that are often asked concerning the items I craft. If you have any other questions or concerns I encourage you to contact me in order to discuss them.

Q: Can I have an item built that is not shown on your website?
A: Yes, mine is truly a custom shop and, as such, just about any item you'd like can be built. The more specific you can be, of course, the better. I can work off of your photos, sketches or other specs.
Q: What type of materials do you use in your reproductions?
  A: All Leather is bark tanned (no chrome or combination tannages) and is either unfinished strap leather or a curried leather. The latter are those finished with additional fats, tallow and waxes added. Some of these currying formulas are centuries old and produce a superior leather. Hardware is either solid brass or hand forged iron. Other period correct materials include wool serge and flannel, pure flax linen and hemp sailcloth. Many of these materials are imported from England.
Q: Can you provide the research required for a piece that I have in mind?
  A: Yes, but the cost for this service is often difficult to estimate beforehand. Much depends upon what information is available and the degree of historical accuracy requested by the customer.
Q: Is there any type of discount available for multiples of the same item?
  A: Yes, since it is usually more efficient to construct several of the same piece at the same time. If your group has need of a number of on article or another please contact me to discuss group pricing.
Q: How do I go about ordering an item?
  A: If it is an item that appears on the site or in the brochure and has a set price a check or money order may be sent, or your credit card information (Visa, MasterCard, Discover or American Express) may be phoned in. For larger items (saddles, portmanteaux, helmets, etc.) you need not send full payment at once. You may choose to send a 50% deposit at the time of the order, with the remainder due upon the item's completion. For items made to your order it is suggested that you write or phone in order to discuss the project. Once all the details are worked out I can provide you with an estimate of the final cost, at which time a 50% deposit is required. When the item is finished you will be notified of the final cost and the item will be shipped upon receipt of payment. Orders for goods paid by personal checks will be held until the check clears.